Get Support

Support is our superpower

Need help loading old data? Building a new workflow?
As experts in SeisWare and geoscience, our team acts as an extension of yours.

100%

of support staff are trained geoscientists

87%

of calls are answered the first time

<1 hour

email response time

1 minute

average phone wait time

Access Support Center

Update your software, find workflow templates, or browse our knowledge base.

View Support Center

Get Remote Assistance

Get Remote Desktop Connectivity during a Support call.

 

Download Splashtop – Remote Assistance

Phone

US & International: 1-866-914-9047

Canada: +1 403-265-6606

Contact our international sales & support agents

Mexico & Colombia

GEO Oil Energy

Sonia Ponguta: s.ponguta@geoilenergy.com
Daniel Navarrete: d.navarrete@geoilenergy.com

Phone: +91-1204541161
Website: https://geoilenergy.com

India

Geocoin

Contact Email: ravi@geocoin.co
General Email: info@geocoin.co
Sales Email: sales@geocoin.co

Phone: +91-1204541161
Website: www.geocoin.co

Egypt

GeoEnergy

Contact Email: john.alber@geoenergy.co
Support: ssupport@geoenergy-eg.com
Sales Email: sales@geoenergy-eg.com

Phone: +2-231-5050-3
Website: www.geoenergy.co

Get answers with online video tutorials

Get personalized training on the SeisWare workflows and features that would benefit your business most — and how to set them up for your business.

  • New customers get two complimentary 1-hour training sessions
  • Additional courses can be scheduled to cover Geophysics, Geology, Field Development, and Data Loading

TRAINING COURSES

Unlock the full potential of SeisWare

Contact Sales